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Keeping you Informed on the Latest Interview News, Views and Tips.

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How Pipelining can affect your job application

8/2/2018

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What is Candidate Pipelining?
Recruitment practices ebb and flow with the changes in technology.  Sometimes they are organised brilliantly and seamlessly, depending on the intellect of the Talent Acquisition team but unfortunately, they can sometimes be a broken-down dysfunctional mess.  A few years ago, that bastion of all that is ‘best practice,’ i.e. Google, decided to start a trend called ‘Pipelining’.  

Pipelining, for those of you unfamiliar with the term, means that an internal corporate recruiter can see maybe up to 12 months ahead when particular teams will need to recruit.  Their data analytics lets them know roughly how many hires will be required depending on promotional rounds, attrition rates and business growth.  For example, a company can hypothetically predict in January that a Sales team will require 10 new hires in September, based on relevant factors so they start advertising roles way ahead of schedule.  Before pipelining came along recruitment teams would have waited until maybe 6-8 weeks before hiring in September to begin their candidate search with the expectation that a candidate would have a month’s notice, that would give them another month to source and then time to interview and offer the candidates.  Pipelining pre-empts that by sourcing the candidates maybe 3-6 months out, sometimes even longer.  The recruiters in the sales hiring example above will start pipelining and sourcing candidates in February, advertising the roles on their website and Linked In and other platforms inviting applications.  Then come July they will start interviewing the banked candidates that loaded into their database back in February, so they don’t have to do things at the last minute.  It sounds like a good idea doesn’t it?


Being Pipelined as a Candidate
Being Pipelined Can be Frustrating for Candidate

Why Pipelining Doesn’t Always Work

Unfortunately, there are good and bad pipeline practices everywhere. The main problem arises when the employer doesn’t notify the candidates that they are being pipelined.  The candidate thinks they are applying to a live role that is hiring imminently and the candidate would logically expect interviews to happen in the next few weeks.  But what is happening is they aren’t being contacted at all to let them know what is happening.  Once they have hit send on the application there may be a 6 month wait until they are called to interview.  In the meantime, the candidate gets frustrated and annoyed at the lack of contact.  They may feel that the role has been filled so they give up their hopes of moving to that company and instead look at other roles, that may not be pipelining, in other companies, and they move on to a new job.  All before the first company has contacted them about the ‘pipelined’ job!  What a big mess!

Why is this happening?

The reason this is happening is that many companies forget they are not Google.  They are not sexy in any way shape or form, Google is like a Super model in comparison to most other companies.  Google can afford to pipeline candidates because people are desperate to work there.  Also, most of the time, they let the candidates know that they are pipelining, admittedly mostly after the fact than before it, after all they want to create a buzz and get applications in.  But at least they manage the candidate’s expectations that they won’t be back in contact for x months.

All the other companies have lost the plot in my humble opinion.  They are operating an amateur version of 'Pipelining' and disrespecting their candidates through the lack of communication.
Candidate Pipelining
What to do if you are being Pipelined
What can you, as a candidate, do about this? 

If you are desperate to move jobs, or are out of work, don’t put all your eggs in one basket, you could be waiting a long time for that job.  Don’t feel you don’t have a voice, ring up the recruitment team and ask the question, ‘am I being pipelined or is this role interviewing in the next few weeks?’  Few candidates bother to pick up the phone these days, so you won’t be hassling the recruiters to call them on this.
If you are being pipelined, then it is up to you whether to continue holding out for that job or continue your search elsewhere.

Be sceptical when applying to jobs at most large companies, pipelining is a huge trend now, so if you manage your expectations that you may not hear back for some time you won’t get anxious or paranoid that the job has gone.
 
For more help or advice on this and any part of the application and interview process please don’t hesitate to book in for coaching.  All my coaching is completely tailored to your individual needs.

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What to Do & Not Do in Your Big 4 graduate interview

10/27/2017

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What to do and not do in a Big 4 Graduate Interview
Be Prepared for your Big 4 Interview

It is Big 4 graduate interview season and if you are fortunate to be invited to all Big 4 interview rounds, congratulations!

In this article I am going to help you out with 10 great tips, to help ensure you make the best possible impression in your Big 4 interview.

Tip 1
Make sure to attend any drink receptions and don’t drink!  If you want to appear professional you can’t be tipsy and unfortunately when us humans are nervous or anxious alcohol will exacerbate these conditions, thereby exaggerating your nervousness or anxiety. You can appear to be having a glass of wine by holding it, just don’t drink it. 

Tip 2
You will meet a lot of people that work for the firm at the meet and greet receptions, don’t talk to everyone,  try to stick to meeting those that are in the service line you wish to join e.g. audit or tax.  Make a point to remember the names of the people you meet including trainees and jot them in your phone notes app with any salient advice or knowledge that they gave you.  You can use their name and their view/opinion etc in the interview particularly as part of your answer to the ‘What do you know about us’ question and ‘Why do you want to work here’ questions.

Tip 3
When entering the office for the interview be extra charming to the receptionists, they are the eyes and ears of the building and trust me, as ex Head of Recruitment at KPMG and Deloitte, I can assure you they are extremely influential with the Partners and will report any rudeness to the interviewing team.

Tip 4
Don’t bring big bags and coats with you if you can help it, as there may be no where to put these and it will impact your first impression with the interviewer.  Leave these at home or with someone close by.

Tip 5
Do accept a glass of water in the interview room, there is nothing worse than getting a dry mouth in an interview with nothing to relieve you of it.

Tip 6
Leave the aftershave and perfume off.  I know an interviewer that has a bad allergy to certain perfume ingredients and has been distracted with sniffles and a tickly nose whilst interviewing, which didn’t help them follow the candidate’s answers.  It’s not worth the risk.  Do make sure you wear deodorant though ?

Tip 7
If you have been asked a question you haven’t prepared for don’t panic, say this ‘That is an interesting question, let me think about that for a moment’, all these Big 4 interviewers have been trained in interviewing and are completely accepting of allowing you 20 seconds to come up with an answer.


Tip 8
If your interviewer seems to be taking the ‘bad cop’ approach and appears disinterested or irritated by you, use this disarm-er, once, when they ask you a question half way through the interview, ‘That’s a good question’, you can only use this once and don’t use it at the beginning, only if you haven’t got them warmed to you.  This ‘good question’ approach strokes their ego and makes them feel important and clever and they will naturally feel warmer to you.  
 
Tip 9
If you are being interviewed by two people use the 70/30 ration with eye contact, 70% to the person that asked the question and 30% to the other person at salient points in your answer, to make them feel included and have good feelings about you.

Tip 10
If you feel in anyway unsure of how to answer questions, such as competency questions, don’t hesitate to get help from me with preparing your interview answers. Big 4 interviews are straight forward for me, I worked as Head of Recruitment at both KPMG and Deloitte and know exactly what they want to hear in your answer, no-one else that I know of has this valuable information to impart with you.  Book into the coaching asap, you will be really happy that you did.


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The Difference between Male and Female profiles on Linked In

9/1/2017

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Frustratingly, the equality of selling oneself does not seem to be filtering through to our presence on Linked In.  I often have to coach my female clients to up the ante on selling points and achievements, which are either too brief or missing entirely on LI.  While most of the male clients seem to have this covered, with a few exceptions, of course.  In my course 'What to do before Applying for a Job' I explain exactly where to put your big selling messages and promote your profile to the prospective employers in the right way.  Don't underestimate the use of LI for the background research phase, all recruiters in any corporate are crawling all over LI during their search and research phases for talent.  If your LI profile is lacking then it will let you down and you don't want to make life too difficult for yourself, if you have a profile that sells the recruiters will come to you rather than you having to go to the recruiters! A far more relaxing experience.  Here is the article that points out this disparity in male and female profiles on Linked In.  So regardless of whether you are male or female, if your LI profile is lacking this is something to action today. My course is perfect for helping you to attract hiring professionals, like moths to a flame, it is only a couple of hours of work and you can sit back and watch the recruiters contact requests hit your inbox, a much better way to go about your job search.

Onwards and Upwards!
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Big 4 Graduate Application Help - Get the Interview!

8/9/2017

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Here is my latest short course on 'How to Make Sure your Big 4 Applications gets you Interviews'. It has just launched in time for this year's Big 4 graduate applications in September to PwC, KPMG, Deloitte and EY.  Each year, because of my Big 4 recruitment management background, I coach lots of students for their interviews and they have often come to me after sending off their application, sometimes with some really big errors and poor 'free writing' sections in their applications that I had to help them spin answers for in their interview, because I knew the interviewers wouldn't let them away with their mistakes and sadly for others they were distraught that not one of the Big 4 had invited them to an interview and I had to point out the errors on their application, which explained why it had gone wrong for them and help them come up with a plan B.  It is such a shame, and a waste of talent, and it got me thinking that I can design a course to help them before they send off the application and this is what I have just launched.  So if you are looking to bag a place on the very competitive graduate training programme at a Big 4 firm this is the course for you. It is packed with lots of very interesting 'behind the scenes' information, which will enable you to understand just what the Big 4 application screening team is looking for from you, and the pitfalls to watch out for, to make sure you get invited to interview. Don't leave anything to chance sign up for the course and put your best foot forward in your applications.

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Our new short interview training courses

6/7/2017

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Good news!  I am currently in the midst of a major update to Interview Ready.  After a big marketing poll, I found a real desire for short online courses to compliment the 1:1 face to face online courses I run.  So starting today, and into the future, I will be adding a selection of informative and educational short courses on all manner of useful topics relating to interview. 

The first short course is all about how not to make a bad application.  Something many of my clients want to know.  Because of course, the secret to getting an interview starts with the application, make a bad or mis-application and your efforts will result in failure.  I have set out in my short course all the pitfalls to avoid and importantly the steps you need to make to ensure you stand a fighting chance of getting an interview.  Click here for the details and the best part is, while I get this all up and running, I am offering a fantastic discount on the course, as I need to get reviews before I start promoting widely and can offer it for the wonderful price of €4.99 a bargain! 

I will be drip feeding new courses, as I finalise them, and really look forward to your feedback and reviews.

If you have any ideas that you think I can make into a short course that you would like to learn about please don't hesitate to get in touch.
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5 Reasons why Group Interview Coaching Fails to Help You Succeed

10/26/2016

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I have to bring this to your attention due to a number of people asking me if our coaching is group or 1:1 format, as there are a number of discount providers appearing in the Irish market on Groupon and other sales sites.  We only do 1:1 coaching because Group Interview Coaching will fail to help you in your interview.  Here is why:

1. There is not enough time to focus on you as an individual.  When it comes to coaching one size does not fit all.  Your answers are going to be based on your very own experience, so forget about generic group coaching.

2. In group coaching one or two people will always dominate the coaching with lots of questions and interruptions to get the coach to focus on them. This psychologically is called group dominance, the alpha of the group will always want to dominate others.  You are not paying good money to let someone else get all the attention.

3. You get what you pay for, never a truer word is spoken.  You may as well go and buy a book on how to prepare for your interview, it costs less than group coaching, and you will get exactly the same information.  With 1:1 coaching we go beyond the generics and actually go through each individual answer with you, helping you put the best of you in to all your answers.  No group or book can do that.

4. Every individual is unique, it is up to us as your coach to help you identify your Unique Selling Points, you may not even no what they are.  There won't be time in group coaching for the coach to do this for you.

5. Sometimes there are skeletons or blips in you background that you don't want to talk about in front of a group of people that will get to know your secrets. This is Dublin, it's a small town, and you don't know where you may bump into your fellow group members in the future, one may even be your next boss!  Don't risk letting your faults, or weaknesses become public knowledge.  As a professional coach we enter a vow of confidentiality from the very moment you contact us.

I hope that helps you see why 1:1 coaching is the only way to go with interview coaching.

If you are interested in booking a 1:1 confidential coaching programme get in touch here.
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Top 5 Law Firms Graduate Interviews 2016

10/6/2016

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Just  under three weeks until deadline for applying to the top 5 law firms.  These applications are getting trickier than ever before, giving yourself plenty of time before applying is a must. 

Here are the deadline dates:

A&L Goodbody:  Dublin office 21 October 2016, Belfast office 23 January 2017
McCann Fitzgerald: 21 October
Matheson: 26 October
Arthur Cox: Dublin office 21 October 1pm, Belfast office 11 November 2017
William Fry: 20 October 5.30pm

Note the two deadline times for Arthur Cox and William Fry!

I am really unsure as to why Matheson have left this on the long finger, the firms are competing for the brightest and the best and the sooner they can get the best into the interview room the sooner they can offer them a role.  I am sure Matheson have their reasons..

This is the first step of a big process, to make sure you get the choice of traineeship, that you want, interview coaching will help enormously, making you feel more organised and professional. 

As always at this time of year, the Big 4 Accountancy firms will be conducting nearly 1000 interview in November and there will be overlap with the law firm interviews making this the busiest time of the year for interview coaching.  We are already fully booked for coaching from October 28th to 4th November, please make an appointment for coaching as soon as possible to avoid disappointment. 

Good luck in your applications!

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Big 4 Graduate Interviews 2016

9/28/2016

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I can't believe Autumn is here again, last year's coaching seems like last week for these prestigious graduate placements.  We are already in the midst of coaching students for these interviews and, as always, expect to be fully booked out.

Hopefully, those of you applying are giving a lot of thought to your applications.  These applications are your key to interview invite.  The most important thing is not to miss the deadline!

Here are the deadline dates this year:

KPMG:   5pm Wednesday 19 October 2016 for ROI Universities and Friday 28 October 2016 for NI Universities
PwC:      5pm Wednesday 19 October 2016 for Assurance, Tax and Risk and Monday 17th October for Consulting
Deloitte: 5pm Wednesday 19 October 2016
EY:       Thursday 6 October 2016 for Advisory/IT/Data and Cyber  Wednesday 19 October 2016 for Assurance, Tax, Transactions and Risk

Don't leave anything to chance, the roles available, although appearing plentiful, are not a dead certainty, you must perform to the best of your abilities in the interview, or risk disappointment.  Maybe you have your heart set on one particular firm, please don't make the mistake of putting all your eggs in one basket and only apply to 1 firm, apply to them all and give yourself better odds.

Our coaching is run by Clare Reed, ex Head of Recruitment at Deloitte and Head of Professional Recruitment at KPMG, she still works in recruitment, as an executive search consultant for the Big 4, and knows these firms well.  You can trust her to give the best advice and guidance in your answers and her track record over the last 8 years in graduate coaching is very impressive.

To book your coaching go to our Graduate Programme page and use the easy to use online booking system.

Best of luck to everyone interviewing this year.


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Writing a CV for Machines

6/21/2016

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Having worked as a recruiter in both recruitment agencies and industry over the past seventeen years, I have been assisted in my recruitment endeavours by great people and great machines. Technological advances today means company recruitment data management has never been easier.

For example, you may apply to a position advertised by an agency, or a company, by submitting a CV electronically, via their website, or a third party, such as a Linked In. You might expect the recruiter to open your CV, read it, assess it against available jobs and then decide whether to interview you, or leave you in the system for future roles.   However, a machine – the recruiter’s database, known as a talent management system (TMS), may be initially assessing you, particularly if you have applied to a larger company.

Any time a job specification (spec) hits the desk of the recruiter responsible for finding a suitable candidate, as in ‘Find me an accountant, someone ACA qualified, audit experience, FS clients, Big 4 background’, the recruiter firstly checks their database to see if there is matching candidates for that spec already in their database. So they type in the keyword search tool of their Talent Management System spec words such as: ACA, Audit, Auditor, FS, Financial Services, PwC, KPMG, Deloitte, Ernst and Young, and hits the search function and up pops the list of results – the candidates matching the key word search. If the list is lengthy, say over 50 candidates, they may then cut the list by asking their database to show only candidates submitted in the last 3 months, as there is a higher chance these candidates may still be looking for a role. Recruiters can also add detail after the initial screen of your CV by adding specific keywords against your detail on the database to assist them in their search, for example Audit people management experience.

What does this mean for you?

It means you have to guess what keywords the recruiter may use to find you and you have to think like a machine by assisting it to find you. Your CV must not only sell you, it must also be filled with keywords that may be used in these searches.

Let's say you are looking for an auditor position, make sure you use variations of auditor: audit, auditing, audited, if you have FS clients use variations and synonyms: financial services, FS, banks, insurance, funds/fund, anything the recruiter might enter in the search tool. Some TMS prioritise candidates with higher keyword counts, therefore repetition of the main key words is a good thing but resist from taking away from the 'sellability' and readability of your CV.  Five or six repeats of the same keyword is better than 50 because it’s good to be found but you still have to convince the human, when they open your CV, that it looks professional and sellable to the hiring manager.

Place important key words towards the top of the CV, as TMS sophistication can rate keywords higher if they are found towards the top, you can use the summary section to highlight key skills that the job spec is asking for. A good place to start when trying to identify key words is the job specification, as the TMS may be using this to identify key words to match with your CV.  If you are still looking for a job two months later then send your CV in again, otherwise your recruiter’s search may miss you if they only search for recent applicants.

So there you go by thinking like a human and a machine you stand a greater chance of getting to the top of the list of a recruiters search when they use a TMS.

Recap:
* Know your keywords, look at job specs, pick keywords out and make sure you have them on your CV
* Use synonyms and variations of keywords
* 5-6 repetitions of a particular keyword is fine but make sure your CV still reads and sells well too

*Place important key words towards the top of the CV

* Resend your updated CV in to the recruiter via the TMS if you are still looking for a role two months later

I offer a CV assessment as part of all my Interview Coaching Programmes.  If you aren't sure your CV is selling you well enough or if it reads well for the TMS, as well as the Recruiter, let me help you by booking in on a programme that suits you.


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First Impressions

4/28/2016

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Making a good first impression is vital for anyone going for an interview.  Us humans can't help ourselves, we have to scan the person in front of us to make a judgement of whether they are a threat to us, or not (in a primal way) and in a non primal way we look to see if the person is fitting in with the standards of our workplace, particularly if we are interviewing them.  If you dress to impress, and I mean give the impression that you look like the 'type' of person the company hires, you will start on the right foot.  If you go in with an outfit that is not of their environment you will stand out, for the wrong reasons.  Do check with the HR team, particularly if the company is a casual wear company, such as a technology company, what they expect you to wear to interview, don't assume they will be happy for you to turn up in casual wear.  When I worked i recruitment at Intel most of us wore hoodies and jeans yet for some reason, not my decision I might add, we wanted candidates to turn up in suits, it was a strange experience interviewing candidates in my jeans and trainers while they had their best suit on ( this rule may have changed since I left though).

I once interview prepped a candidate directly before they went for an interview at a legal firm and noticed they had quite dirty nails and hands and had to show them the way to the toilets to give them a scrub, these are the tiniest things I know but they can't be missed.  Too much perfume, or aftershave, can also be a problem, I recommend going natural with just regular deodorant on, you can't predict what memories certain smells evoke in your interviewers minds and you wouldn't want it to evoke a bad memory, or worse set off an allergy!

If you need further help I do cover this in my training and can give further helpful tips and direction on what to wear.

Here is another  good article on dressing to impress http://www.inc.com/quora/7-smart-ways-to-be-amazingly-professional-and-look-the-part.html 


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    Clare Reed is a leading global expert Interview Coach with over 22 years global interviewing and coaching experience.

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